On Demand Video: Case Study – Colleague engagement during crisis and recovery

From The Inspire Work Summit London 2022, Miranda Sykes, Head of Communications and Marketing at NHS Business Services Authority.

Since 2020, the NHS Business Services Authority has maintained ‘outstanding engagement’ with its people in its annual employee engagement survey. Head of Communications and Marketing, Miranda Sykes, shared her experience of how this has been achieved, outlining initiatives on colleague engagement, wellbeing and leadership visibility set against a backdrop of moving from the coronavirus crisis into recovery.

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