02nd March 2022
Case Study: UPMC – Creating an award-winning, inspiring culture while navigating the challenges of 2020
This case study is part of a series of winning 2021 Inspiring Workplaces Awards submissions that we will be publishing in the run up to the 2022 Inspiring Workplaces Awards deadline.
Read on to find out why UPMC was named a gold winner for Inspiring Culture.
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As a large, global healthcare enterprise, UPMC is operating in an environment that is incredibly complex and volatile. Executive, senior, and operational leaders understand that the organization needs a strong culture to remain agile, innovative, competitive, and positively disruptive.
With the enormous size of the organization (92,000 employees), complexity of its workforce (including patient-facing clinical employees), ongoing change-management initiatives, and the tumultuous events of 2020 (including COVID-19 and racial injustice), exactly how did UPMC create an award-winning, inspiring culture?
Read on to find out.