Primary Health Network

Since our inception in 1984, The Primary Health Network, a private, non-profit organization, has worked with local communities to develop and implement a new model of health care: the Community Health Center.

After over 40 years of service, PHN has grown to become the largest Federally Qualified Health Center (FQHC) in Pennsylvania and one of the largest in the nation. Currently, we staff over 150 physicians, dentists, physician assistants, certified nurse practitioners, and other health professionals. Our support staff includes over 500 employees, as well. Last year, we reached over 75,000 patients through health, educational, and enabling services.

At PHN, our patients are the center of our focus. We take various measures to ensure that our patients receive the highest quality of care. Some initiatives include our Primary Care Medical Home, free patient transportation in select counties (Beaver, Blair, Butler, Clarion, Erie, Jefferson, Lawrence, Mercer, Mifflin counties) to medical appointments, and our continuing accreditation by the Joint Commission. Adapting to the changing healthcare market, PHN participates in most managed care plans, processes most insurances, and offers a Sliding Fee Discount to eligible patients.

Organisation size: Large (500 – 4999)
Sector: Healthcare / Life Sciences
Website: www.primary-health.net

2026 Accolades

2025 Accolades

2024 Accolades

Submission highlights

This year’s strongest elements as indicated by our independent judges.

Culture & Purpose
Inclusion & Belonging

Comment from the judges

I appreciated the opportunity to review Primary Health Network’s submission and learn more about the organization’s mission to expand access to care in underserved communities. The strong connection between the organization’s purpose and its work in the community comes through clearly, particularly in the examples of expanding services in rural areas and investing in workforce development initiatives such as the CRNP residency program. One strength of the submission is the organization’s clear commitment to its mission and the measurable impact it has on the communities it serves. The focus on preventive care, expanding healthcare access, and supporting patients across multiple counties reflects a purpose-driven organization where employees can see the broader impact of their work.
Comment from the judges

I’m impressed by Primary Health Network. Their current approach is obviously comprehensive and impactful – with the metrics to prove it. I’m impressed they serve 75,000 patients providing for accessibility, compassion and understanding. And the reductions in turnover are notable.
Comment from the judges

What stood out most to me in your submission was your [huge] reduction in turnover. It is no small achievement in a field where people will jump to another employer for a few dollars more an hour increase. What I really appreciated is the commitment and investment to help your people advance in their careers. The fact you are offering to cover learning costs, provide time, and give people onsite practice can be life-changing. […] I also appreciated that your CEO writes handwritten birthday messages to all your employees, and your senior leaders try to meet with every staff member once a year, which is admirable.