O’Brien presents as a genuinely values-led organisation. The emphasis on empowerment, accountability and alignment is consistent throughout the submission and feels embedded rather than performative. There is a coherent cultural story here. Low turnover and long tenure are positive signals and suggest the experience is working for many of your people.

A particularly positive aspect of the submission is the emphasis on flexibility and care for employees during significant life events. The examples provided illustrate a workplace that prioritises compassion and understanding, allowing employees to remain connected to their work while navigating personal challenges. O’Brien Accountants & Advisors also demonstrates a willingness to listen to employees and act on their ideas, as seen through initiatives such as the innovation committee, remuneration strategy and flexible public holiday policy.

This submission presents a people-centred organisation with a strong sense of community, shared purpose and long-standing relationships. The firm’s family-owned heritage appears to have shaped a culture where employees feel valued and supported, and the strong tenure within the organisation reflects this stability.