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Foundever®

Foundever® is the next-generation service leader reinventing customer experience. Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. We power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most.

Organisation size: Enterprise (5000+)
Sector: Business to Business
Website: www.foundever.com

2025 Accolades

  • 2025 Europe Winner
  • Company size Badge Enterprise 2025 - Europe
  • Special Recognition Badge EXPERIENCE 2025 - Europe
  • 2025 Asia Winner
  • Special Recognition Badge Wellbeing 2025 - ASIA
  • Company size badge winner INCLUSION 2025- ASIA
  • Special Recognition Badge EXPERIENCE 2025 - ASIA
  • Company size badge winner CULTURE 2025 - Latin America
  • Special Recognition Badge Wellbeing 2025 - Latin America

2024 Accolades

  • GENERIC TOP 100 winner 2023 - Individual
  • 2024 Europe Winner
  • Company size badge winner CULTURE 2024 IW Europe
  • Special Recognition Badge Wellbeing 2024 IW Europe
  • Special Recognition Badge COMMS 2024 IW Europe

Submission highlights

This year’s strongest elements as indicated by our independent judges.

  • Leadership

  • Culture & Purpose

  • Wellbeing

  • Comment from the judges

    Particular highlights were Foundever’s large-scale approach to building a people-first culture across a highly distributed workforce. The organization operates at significant scale, and the submission outlines a range of initiatives designed to maintain connection, leadership visibility, and employee wellbeing across multiple countries.

  • Comment from the judges

    Strong and clear values which clearly guide the leadership, culture and engagement philosophy to have a great impact with employees and no doubt, in their delivery in the market. Keep up the great work!

  • Comment from the judges

    Foundever demonstrates a holistic and people-first approach to CX leadership, seamlessly combining career development, wellbeing, DEI, and community impact. From innovative programs like MAX Pulse to impressive internal promotion and eNPS gains, Foundever creates a culture where employees thrive, grow, and belong.

  • Comment from the judges

    Company values are solid and supported. I loved the contribution as that’s something that is often missing in companies. It was great to see you share employee stories. This made your entry very personal. Very good statistics and an overall solid entry!

  • Comment from the judges

    Foundever showcases a strong commitment to fostering a positive and inclusive workplace through a well-defined strategy that emphasizes employee engagement, wellbeing, and effective communication.