Firstsource Solutions

Firstsource is a global business process management company, specializing in transformational solutions across Healthcare, Banking, Financial Services, Communications, Media, Technology, and various other industries. Operating in key markets like the US, the UK, India, Mexico, Australia, and the Philippines, we empower leading global brands with innovative growth strategies and services.

Organisation size: Large (500 – 4999)
Sector: Other
Website: https://www.firstsource.com/

2025 Accolades

Submission highlights

This year’s strongest elements as indicated by our independent judges.

Wellbeing
Employee Voice

Comment from the judges

Firstsource is a strong contender for this award, showcasing a holistic approach to business excellence. Their combination of strategic expansion, employee focus, financial performance, and sustainability efforts makes them a standout entry. A well-deserved recognition for their outstanding achievements!
Comment from the judges

Firstsource’s submission highlights a strong focus on growth, innovation, and employee engagement. I liked how they demonstrated their commitment to a high-performance culture through leadership development, with a high percentage of leaders engaging in structured learning, and how wellbeing and inclusion are embedded into their culture. Their commitment to DEI was evident with targeted efforts like Stellar-We mentoring for women, impact sourcing for marginalized groups, and multiple affinity groups fostering inclusivity. Initiatives like FitSource, mental health first aiders, and their Menopause Friendly Employer status showcase a holistic approach to employee support.