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COS North America

COS is a fashion brand offering a wardrobe of ready-to-wear and accessories for women and men.

Guided by our core values, we believe championing diversity leads to inspiration and creativity. We are on a mission to become an industry-leading workplace, fostering an inclusive culture for our customers, colleagues and community.

Organisation size: Medium (50-499)
Sector: Retail
Website: www.cos.com

2026 Accolades

  • 2026 North America Winner

2025 Accolades

  • 2025 North America Winner (1)

Submission highlights

This year’s strongest elements as indicated by our independent judges.

  • Culture & Purpose

  • Leadership

  • Comment from the judges

    This submission reflects an organization that is putting meaningful effort into strengthening its culture, employee experience, and leadership practices during an important period of growth. There are several encouraging elements throughout the entry, particularly around onboarding, recognition, leadership principles, compensation investment, and internal mobility. It is clear that COS North America is actively working to become a more intentional and values-led workplace.
  • Comment from the judges

    One of the strongest aspects of this submission is the clear, measurable improvements across multiple engagement pillars, demonstrating that COS is not just making promises but delivering real results. The 28% decrease in attrition, faster hiring times, and increased engagement scores are all strong indicators of an evolving and improving workplace.

  • Comment from the judges

    What really impressed me with your submission was that you included data to back up almost everything you shared. That tells me you are not only taking action but also measuring to see what is truly having an impact and what is not. The fact that you have had a 6% YoY increase in response rate for the Employee Engagement Survey—reaching 82%—is wonderful.