Capita

Capita is a leading UK business services partner, delivering people based and tech enabled solutions for clients and communities. Through its BETTER strategy and colleague led values, Capita is transforming how work gets done, combining innovation, collaboration and accountability to create better outcomes for customers, colleagues and society.

Organisation size: Enterprise (5000+)
Sector: Professional Services
Website: www.capita.com

2026 Accolades

Submission highlights

This year’s strongest elements as indicated by our independent judges.

Culture & Purpose
Employee Voice

Comment from the judges

There is a quiet confidence to this entry that is earned rather than assumed. Capita is a business in active transformation, and what distinguishes this submission is its willingness to show the journey honestly alongside genuine achievements.
Comment from the judges

A really great submission with some strong foundational work. The Colleague Playbook is a great way to set expectations, with this embedded across the full lifecycle. Great measurable outcomes referenced as proof points.