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Janneke is a strong and ambitious leader, but she never creates distance between herself and the people around her. She often talks about the ‘upside-down pyramid’, where those closest to customers are at the top and leadership exists to support them. What makes that philosophy different is that she genuinely lives it every day.
She is also one of the best listeners I have worked with. Many senior leaders are understandably short on time, which is why concepts like the ‘elevator pitch’ exist. Despite the demands on her schedule, Janneke has a remarkable ability to make people feel genuinely heard.