Mark Probert
Written by
Mark Probert

Covid-19 has dramatically accelerated digital transformation worldwide. Technology like Artificial Intelligence (AI) is opening up new possibilities for businesses and their employees and changing the way we work forever. By 2025, it’s believed that 50% of all tasks will be done by machines. This change demands that organisations prepare it’s people for the changes to come.

This article by Mark Probert outlines 3 ways you can upskill and reskill your people to equip them for the future of work and build a future read organisation.

  1.  Upskill Leadership

    Upskilling and reskilling is definitely on the radar of leaders around the world. It is the topic that has the highest level of leader engagement according to The Worldcom Confidence Index which monitors what over 54,000 CEOs are saying. But attention to a topic doesn’t necessarily mean that leaders have the skills to capitalise on the opportunities that AI provides.

    Leadership roles will change significantly as more tasks become automated. This means the first people to upskill and reskills should be the leadership. They will need training on how to harness AI positively within their organisation and develop a plan for ensuring they have the people with the skills to take advantage of what AI offers their organisation.

    Leaders will also need to show how embracing AI delivers against the organisation’s purpose. And how it enables their people to have more fulfilling jobs.

  2. Identify Where Your People Need Support

    Upskilling leadership is an important first step. But you also need to assess what the upskilling and reskilling journey looks like for every employee. To do this you will need a performance management tool that will help you identify individual strengths as well as gaps in knowledge to be filled

    Capturing this data is only one part of the challenge. You will also need to capture how people feel about the changes ahead. Some may be excited and some fearful. You need to understand the mix and depth of feeling. This means having a structured way of gathering the information anonymously so you can be sure you are getting an ‘unvarnished’ picture.

    This will allow you to see the most common concerns and address them so people fully embrace your plan for the future.

You can read the article in full online: Are Your People Future-Ready? The Impact of AI on Upskilling and Reskilling.

Make sure to explore Inspiring Workplaces for other content and insights about Productivity and Performance and Technology.


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