For many employees and employers alike, the last 18 months have been some of the most challenging and testing times of our work and even home lives. We have witnessed monumental changes not only to how we do our day-to-day work, but in how many of us perceive the world of work and our life priorities.
New research by Workbuzz on the “State of Employee Engagement” has revealed a divide that has opened up between office-based and frontline workers. This research shows engagement has gone up over the 18 months with remote/office based workers whilst it has dramatically decreased with frontline workers.
The pandemic threw many of us into the completely new world of remote working and home schooling, whilst other key workers valiantly carried on keeping their countries going – at times with a lack of PPE and very real concerns about their health. With colleagues isolating, many have had to shoulder extra responsibilities and have been close to burnout. It is therefore not surprising that there are significant differences in employee engagement levels, depending on the nature of an organisation and how it has operated during the pandemic.
We asked our Top 101 influencers:
How can we shrink the divide between frontline and office-based workers and help engage frontline workers better?