ibex

ibex delivers innovative business process outsourcing, smart digital marketing, online acquisition technology, end-to-end customer engagement solutions, that help companies acquire, engage and retain valuable customers. ibex operates a global CX delivery center model of approximately 30 operations facilities worldwide while deploying next generation technology to drive superior customer experiences.

Organisation size: Enterprise (5000+)
Sector: Other
Website: www.ibex.co

2024 Accolades

Submission highlights

This year’s strongest elements as indicated by our independent judges.

Wellbeing
Employee Experience

Comment from the judges

ibex has demonstrated a strong commitment to employee development, well-being, and creating a culture built on its core values of Respect, Integrity, Transparency, and Excellence (RITE). The RITE Way Training reinforces these values by educating employees on multicultural awareness, ethics, and workplace success—an excellent foundation for fostering an inclusive and high-performing workforce.
Comment from the judges

The initiatives that stood out as thoroughly impressive were their amazing outcomes and awards, along with their wellbeing/ DEI activities and iVoice candidate–> employee listening tool. Well done.