ContactPoint 360

Founded in 2007, ContactPoint 360 (www.contactpoint360.com) is a global customer experience company with contact center locations across North America, South America, Europe, and Asia. The company provides (BPO) and CX solutions including voice, email, chat, and social media. ContactPoint 360 also provides CX consulting, software development, and CX-centric digital marketing.

Organisation size: Enterprise (5000+)
Sector: Professional Services
Website: www.contactpoint360.com

2026 Accolades

2024 Accolades

Submission highlights

This year’s strongest elements as indicated by our independent judges.

Leadership
Employee Voice

Comment from the judges

CP360 has a very impressive Culture & Purpose statement – “to treat others as you would have them treat you”. Not only is this good for the workplace but for life in general. With impressive growth numbers over the past five years, this value statement with the hard work conducted across leadership, wellbeing, inclusion and communications sets them up to be an Inspiring Workplace.
Comment from the judges

The BPO / CX world is tough and evidently they are doing a good job on employee engagement. A strong entry!