Aimee O'Leary
Written by
Aimee O'Leary

For today’s talk from our 6-week-long Summer Series: 25 minute daily talks, we had a session with Reena Varu, Product Owner, HR Capability Team at Santander UK.

Inspiring Experience through Innovation

The HR Capability Team has a vision to transform the future of Santander through insightful, innovative and effective learning that enables the organisation to become the best bank for all stakeholders. As a Product Owner, Reena is responsible for providing a seamless customer experience across a diverse range of products, owning and articulating a clear product vision that can be continuously delivered in an iterative fashion, adding value to Santander, its customers and employees using reflective learning practice and structured agile methodology.

Reena Spoke about:

  • How important it was to ensure the Emerging Talent feel engaged and connected with Santander through from pre-boarding to being established in the organisation getting them off to the best possible start, and this was even more true during a pandemic adopting their new ways of working
  • Creation of SantanderFest – a four week virtual onboarding experience to really help accelerate and acclimatize their understanding of the organisation with a real focus on investing in people
  • Providing continuous learning opportunities underpinned by the culture, values and behaviours empowering the Emerging Talent as they start their careers with Santander
  • And more….

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