People Lab is an official IW Academy training partner.

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Modules offered

Developing your employee engagement strategy

Our research, Spotlight on Employee Engagement, found less than 50% of companies actually have a strategy in place. If this sounds familiar, then our one-day “developing your employee engagement strategy” master-class is for you.

EX by Design (People Lab and FathomXP)

Discover practical tools to simply and powerfully reimagine your employee experience for the COVID world and beyond.

Engagement Reset (People Lab and FathomXP)

There has never been a more critical time for organisations to adapt and renew their approach to employee engagement – here’s how…

1-day inhouse/face-to-face course or 2x 3hr virtual sessions (via Zoom, MS Teams or online platform of choice)

Despite an increased focus on employee engagement, many businesses are still struggling to develop and improve it. To develop and improve engagement you need to start with a strategy and plan. And yet our research, Spotlight on Employee Engagement, found less than 50% of companies actually have such a strategy in place. 

If this sounds familiar, then our one-day “developing your employee engagement strategy” master-class is for you. 

What we’ll cover

We look at a range of practical tools and techniques to enable you to develop and build an engagement strategy that is right for your organisation. You’ll have a chance to see what a good strategy looks like and work on your developing your own strategy and plan 

This course will focus on: 

  • What is engagement and why do we need it? 
  • What is the purpose of engagement within your organisation – aligning your engagement strategy to your business strategy 
  • How do you do it? A look at the psychology of engagement, the enablers and case studies 
  • The role of leadership, employee voice, strategic narrative and integrity in engaging your employees 
  • Developing your employee engagement strategy and plan – tools and techniques for drafting your strategy and creating an action plan for your organisation. This will give you a practical introduction to the process 
  • Measuring the effectiveness of your engagement strategy – proving the value 
  • The future of employee engagement – what next? 

Outcomes – by the end of the course you will be able to: 

  • Define what is meant by employee engagement 
  • Explain why employee engagement is important to your organisation 
  • Identify your own organisation’s approach to employee engagement, it’s goals, values and culture 
  • Understand how you can build and develop an engaged workforce 
  • Develop an employee engagement strategy for your own organisation 
  • Identify key stakeholders vital to the successful implementation of an employee engagement strategy 
  • Assess potential approaches for measuring employee engagement and recommend the most appropriate solution for your organisation 

Who is this course for? 

This course is aimed at professionals who have responsibility for designing and implementing employee engagement strategies. 

What people say about this course 

Don’t just take our word for it, here is some recent feedback about this course: 

“Emma had excellent experience and knowledge of both the academic and practical aspects of employee engagement “ 

“The amount of use I will take away from this course is high. We have almost got a first draft of a strategy from just attending one day” 

“Fantastic presentation skills, knowledge and content delivered at just the right pace with just the right interaction” 

1-day inhouse/face-to-face course or 3x virtual sessions – 3hr, 3hr and 1hr (via Zoom, MS Teams or online platform of choice)

Three interactive sessions over three weeks, plus practical workplace application and support
Discover practical tools to simply and powerfully reimagine your employee experience for the COVID world and beyond. 

As we navigate beyond the first wave of the COVID-19 crisis, the way we think about, design and facilitate employee experience will make all the difference to innovation, productivity and engagement – and, of course, retention. 

For anyone working in a people team, there has never been a more critical time to develop flexible and practical EX design skills. Skills that are rooted in design thinking and that will take you way beyond the current crisis and set you up for whatever comes next. 

Our EX Design Workshop is for anyone who needs to know how to create an EX that meets the needs of people, the organisation and the work.

  • Use insights from positive psychology to understand what your people need to be energised and confident during uncertainty, disruption and beyond
  • Learn an agile and human-centred approach to continuously flex and improve your EX
  • Discover how to apply practical design thinking tools you can put to work immediately 

Who is it for?

HR, Engagement, L&D, OD and Internal Comms professionals and business leaders.

About your trainers

Emma Bridger is a positive psychologist and the UK’s leading trainer, adviser and author on employee experience and engagement.

Belinda Gannaway is strategy director from experience design agency FathomXP, ORSC team and systems coach and design thinking practitioner.

Why choose us?

After attending one of our EX by design courses:

  • 100% of delegates said they now have a better understanding of how to redesign their organisation’s EX
  • 100% of delegates said they now feel confident to talk to peers and stakeholders about what we need to do to redesign our EX
  • 92% of delegates said they are confident that they can apply the learning from the workshop

But don’t just take our word for it….

Testimonials

“If you’re looking for a day of people innovation that is practical and forward thinking then I highly recommended the EX Workshop. A really different way of thinking about employee experience and facilitated by two v knowledgable and engaging experts – there’s neuroscience and everything! Can’t wait to get cracking”

“Highly insightful”

“Thought provoking and really practical”

“Ensures we can attract and retain great people”

“A great way to collaborate with others, think about your experience and step back to see the bigger picture”

Half-day inhouse/face-to-face course, or 1 virtual session – 2.5hrs

There has never been a more critical time for organisations to adapt and renew their approach to employee engagement – here’s how…

About this workshop

COVID-19 has forced a sudden shift in the way we work. The impact of COVID-19 is already being felt, but once the immediate physical health emergency has passed, there will be a longer-term challenge to which organisations will need to rise. As we move from lockdown to the new normal, the way organisations plan, prepare and respond will make all the difference to their engagement and subsequent performance. There has never been a more critical time for organisations to adapt and renew their approach to employee engagement.

Introducing the Engagement Reset

Now is the time to rethink your employee engagement strategy and approach. Our Employee Engagement Reset workshop will give you the practical tools, insight and inspiration to do it.

As the pandemic continues to play out, it is clear that a transactional approach to employee engagement is no longer fit for purpose. Now is the time to adopt a more transformational approach – an approach that is both agile and human-centred. An approach that will help you navigate the challenges of today and the coming months as we shift from adapt to renew.

Join us for a two-hour Engagement Reset Workshop, where we’ll take you through the steps needed to move to transformational engagement. We’ll share practical tools drawn from design thinking methodology to help you to reset your engagement in a way that’s right for your people and your organisation. It’s a practical, applied virtual workshop that is guaranteed to give you the tools you need for the reset and beyond.

What we’ll cover

  • The current engagement context, exploring challenges and opportunities
  • What is the business need and how can engagement help deliver this?
  • How do you do it? A look at the psychology of engagement and transformational engagement
  • The role of the engagement enablers and how we can use them
  • Taking a people-centred approach to engagement – understanding what your people need to be engaged
  • Coming up with your Reset Engagement Plan and the tools to help

Who is this workshop for?

Anyone who has some responsibility for designing and delivering employee engagement, including employee voice and listening programmes.

About us

Emma Bridger, a positive psychologist and the UK’s leading trainer, adviser and author on employee experience and engagement.

Belinda Gannaway, strategy director from experience design agency FathomXP, ORSC team and systems coach and design thinking practitioner.

What people say about our workshops

“It’s really important that we attract and retain great people. We took part in the workshop as a team and it was great to spend time thinking and planning the experience we want our people to have. The content resonated, the insight was powerful and the learnings were actionable.”

Mark Peters, Fuller, Smith & Turner PLC

“People Lab’s series of Wellbeing lunches have become one part of my lockdown week that I really look forward to. The informal, but thought-provoking style is pitched just right for a lunchtime intervention and the content has been spot on, both in providing sustenance to me as a practitioner and speaking into the working environment I’m part of.”

Andrew McIlwaine, Ministry of Justice

PeopleLab

Why People Lab?

We engage people by making work a positive experience. 

We work with organisations to help them design and create great employee experiences. Positive experiences inspire people to be their best, and deliver high employee engagement, to make a positive difference to your organisation, your employees and your customers. 

Using the latest insights from positive psychology, we’ll help you creatively connect with, and engage your people using a range of different solutions. And we can do this digitally: no matter where your people are in the world, we can involve and engage them – no travel, no desk, no office needed.

There has never been a better time to focus on the wellbeing and engagement of your people. Get this right and your people, and organisation, will be better placed to embrace the new normal, whatever that means for you.

COVID-19 has forced a sudden shift in the way we work.

It’s estimated that over 4.5 billion people worldwide have had their movement restricted by some kind of lockdown. The return to work journey varies from country to country and sector to sector, all navigating countless unknowns along the way.

The impact of COVID-19 is already being felt, but once the immediate physical health emergency has passed, there will be a longer-term challenge to employee wellbeing, engagement and performance, which organisations will need to rise to.

As we move from lockdown to the new normal, the way organisations plan, prepare and respond will make all the difference to their performance.

There’s no off-the-shelf solution to navigate your employee journey from lockdown to the new normal. It has to be right for your organisation and people to deliver what you need. We’ll work in partnership with you to understand what this means and plan accordingly.

That said, our work involves five core principles:

Finding your why
Understanding your purpose is the starting point, that way we can create programmes that will deliver what you need.

Empathy is our super-power
One size never fits all. We’ll get to know you, and your organisation, and speak in the language of your business, so we can deliver solutions that work for your people.

Access all areas
This isn’t just about tech being accessible to everyone, although that’s important. It’s about the content too, it has to be simple and easy for everyone to digest.

Collaborate and co-create 

Working in partnership with you is what we’re all about. We know that what we create together will be far superior to a solution designed in an ivory tower.

Set you up for success
We’ll transfer our know-how to you, along with tools and resources, so you can keep up the good work for years to come.

About Emma

Emma is one of the UK’s leading employee engagement and experience experts. She is a psychologist and coach, designing and delivering leadership development programmes both for the CIPD and in-house clients. She’s a published author, her book ‘Employee Engagement’ (Kogan Page), now in its 2nd edition, is a 5-star rated read. She works with companies to make a positive difference to the people that work there, their culture and business, and their customers.

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Inspirers get 10% off all training

Join your movement

People Lab helped us to engage with our people digitally, in a way few others have managed to do. Always professional experts but still personable, we wouldn’t hesitate to work with them again.

– Jennie Pitt, Inclusion and Engagement Manager, LNER

It’s really important that we attract and retain great people. We took part in the workshop as a team and it was great to spend time thinking and planning the experience we want our people to have. The content resonated, the insight was powerful and the learnings were actionable.

– Mark Peters, Fuller, Smith & Turner PLC

If you’re looking for a day of people innovation that is practical and forward thinking then I highly recommended the EX Workshop. A really different way of thinking about employee experience and facilitated by two v knowledgeable and engaging experts – there’s neuroscience and everything! Can’t wait to get cracking

– Karl Considine, ResponseTap Ltd

People Lab’s series of Wellbeing lunches have become one part of my lock-down week that I really look forward to. The informal, but thought- provoking style is pitched just right for a lunchtime intervention and the content has been spot on, both in providing sustenance to me as a practitioner and speaking into the working environment I’m part of.

– Andrew McIlwaine, Ministry of Justice

People Lab were brought in to help us establish an Engagement strategy to embed a newly established vision for our company. In the end, they did more than support our work, they were a thought partner, no, a thought leader who brought creative approaches that worked incredibly well. The next time my company needs consultant work done on engagement, I know we’ll call on People Lab

– Brian Cole, Former CEO of Capital One